Communication Options

Essential Communication Skills Training

Saying what you mean and understanding others' intentions are such basic communication skills in businesses and organizations that people often take them for granted — even when there is room for improvement. Fortunately, you don't have to be a born communicator; effective communication can be learned.

In this training, participants learn how to:

send clear, concise messages that invite cooperation
improve listening skills even in challenging situations
express thoughts, ideas and goals that are difficult to share and
still maintain good will
understand another's viewpoint without necessarily agreeing with it
develop non-verbal skills that strengthen spoken messages

Participants leave this training with greater ability to identify communication " hot-spots" and work them out constructively.